otherwise specified in the item listing on our website, on the receipt
or packing slip, or in the following terms, Loss Prevention Systems,
Inc. will accept qualified and conforming products for exchange within
30 days of the original purchase date.
qualify for exchange all products require a Return Authorization (RA)
prior to being returned, must be 100% complete, in the same condition as
when sold, and in the original packaging as provided by the
manufacturer. All packing materials, manuals, diskettes, CDs, digital
media, blank warranty cards, documents and other accessories must be
Included. Kits and other items assembled after purchase must be
unassembled and returned in the manufacturer's original packaging. All
returns will be inspected and products found to be non-conforming will
be rejected or subject to a restocking fee at Loss Prevention Systems,
Inc.™s sole discretion.
will not be accepted without a valid RA. Unless otherwise specified in
the item listing on our website or in our Exchange policy, you may
request a RA within 30 days of the original purchase date. RAs expire
after 30 days, but we encourage you to return the product as soon
possible. Any return we receive without a valid RA will be documented
and rejected or subject to a restocking charge at Loss Prevention
Systems Inc.’s sole discretion. To obtain an RA, contact us at
manufacturers have implemented return restrictions that prevent Loss
Prevention Systems, Inc. from being able to offer exchanges,
replacements or credits on their products for any reason. Please check
the item listing on our website to determine if special return policies
are applicable to your products. Support as well as exchanges or
replacements for products with manufacturer or supplier restrictions,
Including within the first 30 days of ownership, must be handled
directly with the product manufacturer or supplier. You can find the
manufacturer or suppliers contact information in your product manual, in
the item listing, on the manufacturer's website or by contacting us.
products being returned for exchange will be thoroughly inspected and a
determination will be made if eligibility and conforming requirements
are met. Please verify that the product you are returning meets the
above guidelines and qualifies for exchange to avoid any delay in, or
denial of, processing your exchange. If a non-conforming product is
accepted for exchange, Loss Prevention Systems Inc. reserves the right
to charge a restocking fee up to 25% at Loss Prevention Systems Inc.’s
sole discretion. Processing may take up to 5 business days from the time
your product is received.
oProducts must be in the original manufacturers packaging, and shipped securely
must be complete with any standard certification labels (UL listing,
capacity, brand name, UPC code) originally placed and not tampered with.
serial number, or any similar identification numbers, must match the
serial number on the package or invoice (Loss Prevention Systems Inc.
maintains serial number tracking).
must be free from damage of any type, Including, but not limited to
dents, scratches, cracks, abuse, defacement or indication of removed
screws/fasteners or seals.
oProductslabeled with a security seal, must have the seal intact and not tampered with.
your protection, we recommend that you insure your return and use a
traceable carrier that can provide you with a delivery confirmation.
Loss Prevention Systems Inc. shall not be responsible for items returned
that are lost or damaged in transit. Postage and handling charges, both
to and from our warehouse will be paid by the customer, and are
non-refundable. At our discretion, Loss Prevention Systems Inc. may
reimburse shipping charges related to the return or exchange of
defective products inside the U.S. only.
Loss Prevention Systems Inc. Privacy Notice (Updated 02/01/2012) By
visiting the Loss Prevention Systems Inc. website or any other websites
operated by Loss Prevention Systems Inc. or its affiliates
(collectively, the "Site"), you agree to accept the practices described
in this Privacy Notice. If you do not agree to the terms of this Privacy
Notice, please do not use the Site. Each time you use the Site, you
should check the date of this Privacy Notice (which appears above) and
review any changes that have been made since your last visit to the
Loss Prevention Systems Inc. years of operation, we have developed
relationships with our customers based on respect and integrity. We're
aware of the trust and confidence you demonstrate when you visit the
Site and provide us with information. This Privacy Notice is posted to
demonstrate our leadership in online security and customer service
practices. We treat your information with the same honesty and
sensitivity that we have displayed throughout our company's history.
1. Personal Information Collected By Loss Prevention Systems Inc.
Prevention Systems Inc. uses information that we collect from our
visitors and customers to personalize and improve your visit and
shopping experience at the Site. We gather the following types of
Information You Give to Us:We
collect personal information that is provided by Site users. "Personal
Information" Includes your name, company name, address, telephone
number, credit or debit card information, e-mail address, date of birth,
IP address and the last four digits of your Social Security or Tax
Identification number. Personal Information is collected when you
establish an account with us, place an order on the Site, participate in
a contest, sweepstakes or on-line survey, or when you communicate with
any of our departments such as customer service, sales or technical
services through the Site, telephone, mail or fax. In some instances, we
may obtain other people’s names and email addresses that you may choose
to provide as part of our "email a friend" feature.
(or service providers on our behalf) may collect information from
visits to the Site through the use of "Web Beacons." Web Beacons are web
page elements which may employ cookie technology that enable us to
record data about visits to or transactions made on the Site. This
information is sometimes known as "click stream data." We may use this
data to analyze trends and statistics to improve your online experience
or our customer service. No Personal Information is collected through
the use of Web Beacons on the Site.
to connect your computer to the Internet; computer and connection
information such as your browser type and version; operating system and
platform; purchase history; confirmation when you open e-mail that we
send you; and the URLs which lead you to and around the Site Including
the date and time. You can generally set your browser to reject cookies
or to notify you when you are sent a cookie. Software is also available
from third parties which will allow you to visit the Site without
providing this information. You are welcome to use the Site if you use
such software but we will not be able to offer you our personalized
services and we will be unable to accept any online orders from you.
Orders:If you place an order through the Site, you will be required to provide contact, billing, and payment information.
Email Newsletter and Monthly Specials Subscriptions:Upon
placing an order through the Site, you may automatically begin
receiving the Loss Prevention Systems Inc. email newsletter or monthly
special, based on the Personal Information you have provided, unless you
opt-out of receiving such communications. If you request an email
subscription, we will send you an email confirming your request. This
confirmation process allows you to unsubscribe if you change your mind
and decide not to join the list. Furthermore, the confirmation email
will alert you if someone else has entered your email address into our
email subscription list. In order to make our email newsletters more
relevant and useful to you, our servers may receive a confirmation when
you open an email message from Loss Prevention Systems Inc.
time to time, we may run sweepstakes. If you enter a sweepstakes
sponsored by us, we employ a double opt-in subscription program. Upon
registration, a confirmation email will be sent to the email address you
provide to us in connection with your entry which will Include
instructions, or a link to instructions, for completing the subscription
process. You will not be entered until you click through the link in
the email we send to you or otherwise follow the instructions contained
therein. In order to make our sweepstakes more relevant to you, our
servers may receive a confirmation when you open an email message from
2. Use of Information Collected By Us We
use this information in an effort to improve your experience on the
Site, to provide services to you and to communicate with you about
information that you request. We may also use this information to help
us target specific offers to you, to help us develop and improve our
Site, and to tailor our Site to your interests.
3. Sharing of Information with Third Parties We
will not rent, sell or otherwise disclose your Personal Information to
unrelated third parties without your consent, except as stated in this
may employ other companies or individuals to provide certain services
to or on our behalf such as installation, analyzing customer lists and
data, or performing marketing or consulting services. These third
parties ("Service Providers") will only have access to the information
needed to perform these limited functions on our behalf and are required
to provide your Personal Information with at least the same level of
protection and security as we use on the Site. Such Service Providers
are prohibited from using your Personal Information for any purpose
other than that for which such party was engaged by us and/or as stated
in this Privacy Notice.
Credit Card Companies:If
you place an order through the Site, the Personal Information you
provide is transmitted to your credit card company to verify and
authorize your purchase. At certain times we may offer financing options
with or without third party participation. If you use a financing
option, information provided by you (such as your address, birth date,
social security and tax identification number, and credit card number)
may be used to request a credit report from third parties or may be sent
to a third party for processing.
you make a purchase through the Site, your name, telephone number and
shipping information must be provided to third party shippers such as
UPS, FEDEX and the United States Postal Service to deliver your
purchase. There also may be instances in which we drop-ship orders
directly to you from one of our manufacturers or suppliers. These
drop-shippers are only given your name, postal address, and telephone
number for the sole purpose of fulfilling your order.
Links to Third Party Site:The
Site contains certain links to third party websites, such as our
vendors. We are not responsible or liable for the privacy practices or
content found on these websites. We recommend that you check the privacy
notice of each website you visit. Links to third party websites are
provided solely for your convenience and any submission of data to such
websites shall be at your sole risk.
Law Enforcement and Protection of Users:To
the extent permitted by law, we will disclose Personal Information to
government authorities or third parties pursuant to a legal request,
subpoena or other legal process. We may also use or disclose your
information as permitted by law to perform charge verifications, report
or collect debts owed, fight fraud or protect our rights or property as
well as those of our affiliates, customers, or its users. You should be
aware that, following disclosure to any third party, your Personal
Information may be accessible by others to the extent permitted or
required by applicable law.
4. Affiliate Programs We
maintain relationships with third party affiliate websites. Although we
do not and cannot control the activities of the third parties that
operate such websites, we will cease doing business with any affiliate
that engages in abusive practices, Including, for example, spam,
trademark infringement, predatory means of attracting visitors, or
unlawful activities. To report abuse by an affiliate, please contact us.
5. Children and Privacy The
Site is a general audience website and is not directed to children
under the age of 13. We will never knowingly collect personally
identifiable information from children under the age of 13 without
verifiable parental consent. If you are under the age of 13, please do
not provide us with personally identifiable information of any kind
whatsoever. If we become aware that a user is under the age of 13 and
has submitted Personal Information without verifiable parental consent,
we will remove his or her personally identifiable information from our
files. We understand that children may not fully understand all of the
provisions of this Privacy Notice or make informed decisions about the
choices that are made available to adult users of the Site. We encourage
parents and guardians to spend time with their children online and to
be familiar with the websites they visit. Loss Prevention Systems Inc.
does not sell products to persons under the age of 18. If you are under
the age of 18, you are required to seek the consent of your parent or
guardian to purchase products from the Site.
6. Security No
computer system is fully secure and there are inherent risks associated
with Internet transactions. To make sure you have the latest security
features on your browser, you may want to download the most recent
version of your favorite browser, which should have full SSL support.
7. Contact Information If
you have any questions or concerns about this Privacy Notice, please
contact us by mail at Loss Prevention Systems Inc., 975 Cobb Place Blvd,
Suite 315, Kennesaw, Georgia 30144 or by calling 770.426.7593.
8. Limitations On Liability IN
NO EVENT WILL LOSS PREVENTION SYSTEMS INC. OR ITS PARENT, AFFILIATES,
LICENSEES OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE
SITE OR ITS PRODUCTS OR SERVICES BE LIABLE IN ANY MANNER WHATSOEVER FOR
ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES
ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THE SITE, OR IN
CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION,
INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS
OR LINE OR SYSTEM FAILURE (INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS
OR DATA, BUSINESS INTERRUPTION, AND DAMAGES THAT RESULT FROM INACCURACY
OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE
SITE). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS
BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER
BASIS, EVEN IF LOSS PREVENTION SYSTEMS, INC. OR ITS AFFILIATES OR ANY
OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.